So here I am still shlepping screws after all these years. Today was my 9th Black Friday at the monstrous mecca, this year I again had the honor of opening the store for the droves of angry shoppers.
Why are our shoppers so angry? My theory is that we open at 6am, other stores open at 10pm or 12 on Thanksgiving night. The die hard nutters are out and hit our store after they go everywhere else. So after over stuffing of turkey and fighting for Tickle Me Elmo at Wally World they mosey down the block to buy tools for dad.
For those of you who don't partake in the hoopla that is door buster sales, be glad. It is really as bad as they show it on TV. People lining up outside the doors, crazy plotting with maps of the store what to get first. But what you don't see is whats happening before the doors open. Just so you know, its even worse on the inside. Managers are overly picky about having the store look perfect (just so it gets trashed in 20 min), last minute moving of hundreds of hot wheels cars. Fluffing of snuggie knock offs, arranging colorful signs and inflating balloons. Our store uses balloons to mark where the sale items are located throughout the store. Colorful happy balloons would be nice if they were actually filled with helium, but in showing just how stupid my company is we blow up balloons with air and tie them to a plastic stick. Imagine the look on a child's face getting a balloon clumsily tied to a stick kindof flopping to one side. It just screams disappointment, which is exactly what sums up the big box shopping experience.
After the initial rush of customers grabbing up the "while supplies last" items, then the semi pro shoppers show up. They are usually dumbfounded with the prospect of items being sold out after the store has only been open for two hours. It was in this round two of guests that I received my first winner of the day. This colorfully dressed woman approached me and asked for the super sale barbies. I brought her to the black 55 gallon garbage can full of assorted dolls, she glanced at them and looked at me. Looked back at the dolls and then, she got all ghetto on my ass. "You F##king Ignant White B##ch! Why you gotta bring me over to all these white barbie dolls, you think I want that crap"! Ah yes, the fact that the diverse barbies happened to be deeper in the can didn't matter, I am ignant. So I proceeded to move them around and hand her an Asian, Black, and Hispanic barbie, then I walked away. I don't get how people can be so ignorant to not even know that the word is not ignant.
So later as the crowd thinned and grew, and thinned and grew. I had my share of non English speakers asking for items that were not anything in any language. I had an Eastern European man ask for the bucket with the straw. I had no idea what he was looking for so I got a bit of help for a polish team member who totally clarified for me that he wanted the bucket with the lid with the straw. Really, we don't sell over sized Mc Donalds cups for what ever strange uses you might think up. But then when he mentioned roaches, I figured out that he needed a pump sprayer to mix pesticides.
Customers around the holidays get exceedingly rude. Screams from aisles away, "Hey lady, I need dat thing she got in her cart over dare." When you let them know where it is, and we happen to be out or its on the other side of the store, many times people tend to just lift it out of other peoples carts. Technically its not stealing because its not purchased yet, but its just evil. Black Friday is the official start of the holiday shopping season. It leads the way for dismal dark December...
Ignant. I will laugh about that for weeks.
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